I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | Amazing service! Amazing service, quality, and product. My print was delivered extremely fast and the product exceeded all expectations. From start to finish this process was extremely easy and Heather was very helpful.
Definitely worth the money and would recommend this service to anyone. For sure coming back to worth with VOC again!
Thank you! v
Mike Crowe, Whistler | all terrific... Hey guys - the order just arrived and I\'m thrilled with your service. I called first to make sure how this process works - and the phone service, the follow-ups, speed and most of all execution were all terrific.
Have a great week!
Mike, | The frame arrived in great shape. Excellent packing! It met/exceeded expectations and I appreciate all the hardware included. Made my part of the framing job easy! You folks are pros, thank you!
Ruth Kepron, |